FIN/990 - Liability Claims Officer
£22,911 - £25,295

Ballard House Permanent 14.80 hours per week Grade E (£22,911 to £25,295) pro rata

Liability Claims Officer - Role Profile

Do you have experience of investigating and processing public liability claims and an understanding of legal liability principles and practice?

If so, an opportunity has arisen to join a friendly, busy and dynamic insurance team dealing with claims received from the public or their legal representatives for personal injury and/or property damage.

The main duties of the role involve the processing, investigation and monitoring of claims from the initial point of receipt, liaison with service departments in the Council to prepare evidence through to working closely with its solicitors where claims are litigated.

You need to be able to work well under pressure and have highly developed communication skills used to convey complex and sometimes contentious information to a range of audiences to include the general public, internal departments, solicitors and external organisations. You should have recent experience of working in an insurance/claims handling role and have a knowledge of Civil Procedure Rules. You should also be a proficient user of PC based applications such as Microsoft Office packages.

For an informal discussion please contact Julie Steer, Insurance Manager, on 01752 304921 or julie.steer@plymouth.gov.uk.

Closing Date; Sunday 17 November 2019





Vacancy Description
Ballard House Permanent 14.80 hours per week Grade E (£22,911 to £25,295) pro rata
 
Liability Claims Officer - Role Profile

Do you have experience of investigating and processing public liability claims and an understanding of legal liability principles and practice?

If so, an opportunity has arisen to join a friendly, busy and dynamic insurance team dealing with claims received from the public or their legal representatives for personal injury and/or property damage.

The main duties of the role involve the processing, investigation and monitoring of claims from the initial point of receipt, liaison with service departments in the Council to prepare evidence through to working closely with its solicitors where claims are litigated.

You need to be able to work well under pressure and have highly developed communication skills used to convey complex and sometimes contentious information to a range of audiences to include the general public, internal departments, solicitors and external organisations. You should have recent experience of working in an insurance/claims handling role and have a knowledge of Civil Procedure Rules. You should also be a proficient user of PC based applications such as Microsoft Office packages.

For an informal discussion please contact Julie Steer, Insurance Manager, on 01752 304921 or julie.steer@plymouth.gov.uk.

Closing Date; Sunday 17 November 2019